Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after purchase. During this time, we verify your order, prepare your items, and hand them over to our shipping carriers.

Please note that orders are not shipped or delivered on weekends or holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times begin after your order has been processed and shipped.

United States

2–5 business days

Canada

5–10 business days

Australia

13–35 business days

Singapore

13–35 business days

New Zealand

13–35 business days

European Union (Western Europe) - temporary suspended

Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Portugal, Spain

5–10 business days

European Union (Eastern & Southern Europe)

- temporary suspended

Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Sweden

7–14 business days

Total Delivery Time

Your total delivery time is the combination of:

Processing time: 1–3 business days
Shipping time: Varies by destination (see above)

For example, customers in the United States can generally expect delivery within 3–8 business days total, while international orders may take longer depending on location.

Delays and Customs

Occasionally, deliveries may take longer due to factors outside our control, such as:

Customs clearance procedures
Local postal service delays
High seasonal demand (e.g., holidays)

We appreciate your patience in these rare cases.

Delivery times may vary depending on the fulfillment location. Orders are fulfilled at the facility closest to your shipping address to ensure the fastest possible delivery.